Copthorne Hotel Dubai

Staff in general were warm welcoming and very helpful in addressing needs requiring assistance. Fawaz...and Zim.... in particular were very positive ambassadors of the hotel

THE HOTEL WAS EXCELLENT! THE BREAKFAST WAS VERY NICE WITH PLENTY OF ALL YOU NEED! THE ROOMS WAS VERY SPACIOUS, CLEAN AND QUIET! THE DINNER WAS ALSO VERY GOOD AND TASTEFUL WITH PLENTY VARIETY! I WOULD LIKE TO MENTION ESPECIALLY 4 PERSONS FROM THE STAFF OF THE HOTEL THAT THEY WERE VERY HELPFUL TO US! THE YOUNG LADY MAY WHO WAS AT THE RESTAURANT AND SHE WAS VERY WILLING TO HELP AND SERVE US AT THE DINNER! UDAY AND SAHOO CLEAN AND MAKE OUR ROOMS PERFECT EVERY SINGLE DAY! AND FINALLY OF COURSE GIHAN AT THE RECEPTION WHO WAS THE BEST GUY AND GIVE US A SOLUTION IN EVERY PROBLEM THAT WE HAD! WE ENJOYED THE ACCOMODATION AT COPTHORNE HOTEL! I HIGHLY RECOMMEND THIS HOTEL AND I AM LOOKING FORWARD COME AGAIN IN DUBAI AND STAY AT COPTHORNE HOTEL!

Breakfast choice was really good, loved the omelette made to order. Food overall, including the dinner choice, was plentiful and varied, but could have been a bit warmer. The staff in the restaurant were all lovely, especially Angelica, who always enquired how we were . We asked the man who checked us in if we could have a twin room, (unfortunately, we didn't get his name), instead of a double room, he laughed and asked how long we'd been married and then upgraded us to a one bed apartment, with a balcony, which was lovely. Everyone was super friendly and couldn't do enough for you. also free shuttle bus to beach and Dubai Mall. It was really close to the metro, 4 minutes walk, Deira Mall and numerous shops & restaurants. Swimming pool had sun from 11am. Its a perfect hotel for a few nights stopover, or a mini break

All the amenities and facilities provided by Copthorne were more than satisfactory. The open air pool and sauna were one of the highlights of our stay. The breakfast was quite enjoyable, the staff were all very friendly and helpful; especially Ms. Payam at the reception - she was very helpful, kind and friendly. The Deira City centre metro station is just a 5 minutes walk from the hotel. The hotel is very ideally located and close to convenience stores and restaurants.

It all started with the reception we received from Ahmed! Having arrived just before midnight we were tired from a long flight from Thailand not only did he work hard to get checked in upon asking if there was an option to use the stairs to get to the 5th floor as my wife cannot use a elevator he went back onto the system and found us a room on the second floor not just any room though he upgraded our stay to a suite and did so with a great understanding and is an absolute credit to the Copthorne and Millennium brand