Copthorne Hotel Dubai
Apa Kata Tamu
Staff in general were warm welcoming and very helpful in addressing needs requiring assistance. Fawaz...and Zim.... in particular were very positive ambassadors of the hotel
Adewale
April 2025
We had a very pleasant stay. Excellent breakfast ! Two people who really touched us were Dipak who was always ready to serve at the entrance, and of course Adam the ever helpful concierge for our baggage n cabbie for the airport thru his app.
Luwellyn
Desember 2024
Breakfast choice was really good, loved the omelette made to order. Food overall, including the dinner choice, was plentiful and varied, but could have been a bit warmer. The staff in the restaurant were all lovely, especially Angelica, who always enquired how we were . We asked the man who checked us in if we could have a twin room, (unfortunately, we didn't get his name), instead of a double room, he laughed and asked how long we'd been married and then upgraded us to a one bed apartment, with a balcony, which was lovely. Everyone was super friendly and couldn't do enough for you. also free shuttle bus to beach and Dubai Mall. It was really close to the metro, 4 minutes walk, Deira Mall and numerous shops & restaurants. Swimming pool had sun from 11am. Its a perfect hotel for a few nights stopover, or a mini break
Thomas
Februari 2025
Room service and Location.
Amit
Februari 2025
" I had a wonderful experience at Copthorne Hotel Deira". From the moment I arrived, i was given Room free upgrade, the reception staff especially (Ahmed) was so helpful, provides anything you ask for. the staff was welcoming, professional, and always ready to assist. The rooms were clean, comfortable, and well-maintained, making my stay truly relaxing. The hotel's amenities and services exceeded my expectations, and the attention to detail was remarkable. A special thank you to the housekeeping (Anas) for keeping everything spotless. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay!"
Alaa
Maret 2025
It all started with the reception we received from Ahmed! Having arrived just before midnight we were tired from a long flight from Thailand not only did he work hard to get checked in upon asking if there was an option to use the stairs to get to the 5th floor as my wife cannot use a elevator he went back onto the system and found us a room on the second floor not just any room though he upgraded our stay to a suite and did so with a great understanding and is an absolute credit to the Copthorne and Millennium brand
Dave
Februari 2025
Very pleased with the hotel, Iqbal at the front desk was very helpful.
Dean
November 2022
The bed and the pillows were extra comfortable, I slept so well. The bathroom was big, we had both a bath and a walk in shower. The towels were changed everyday but you could leave them on the rail which would mean you want to use them again, which i found a nice effort to be more green. The complimentary bottle of water was appreciated. We booked the room for 3 separate beds and when we arrived, two beds were pushed together and made as one. When we complained, they immediately sent someone to solve this mistake and we had no problems after! It was an easy fix. We could leave our bags at the reception before and after checking in as we were early after the airport upon arrival, and had way later flights than our check-out time.
Agi
Maret 2025
Good hotel location close to metro , airport, and to Deira mall. Room service team are very friendly, reception is very welcoming and smiling, special thanks to Mr. Ahmed he was very nice, also the bags person he was very respectful .
Ashraf
Desember 2024
Very good location, a couple hundred meters from metro station City Center Deira and from the Mall with the same name (a very nice and modern part of Deira). Easy to reach from all 3 terminals of the airport (metro for T1 and T3 and bus C26 from T2). Very good rooms and amenities, very nice and friendly service from the reception, the concierge and the manager and a great, varied, tasty and absolutely plentiful breakfast. Proper termerature of the room. Free parking for hotel guests. I stayed in low season and -pricewise- I got a great value for money.
Marco
September 2024
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